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Retail sales, especially e-commerce, are growing each year and this means more items are returned and pushed back into the already stressed supply chain. Why is reverse logistics so complicated and more costly compared with forward logistics? How do real estate requirements for reverse logistics differ from forward logistics? How can the commercial real estate industry prepare for better efficiency gains? Joe Dunlap, Managing Director, CBRE and Matthew Walaszek, Associate Director, Industrial & Logistics Research, CBRE will answer these questions and more.